CASE STUDY
Henley Homes initially subscribed to
a limited roll-out of OnBase licences
to help the Accounts Payable (AP)
team organise, search and automate
processes relating to invoicing but has
systematically added Hyland services right
across the company.
The customer
Henley Homes is a residential home builder
based in Australia, with approximately 600
staff. The company has four offices across
the eastern seaboard. Last year the company
was voted as Queensland and Victoria’s
Most Professional Major Builder at the
Housing Industry Association (HIA) Awards.
Henley has been in operation for 30 years
and has been responsible for more than
50,000 new home builds in Australia. The
company is based in Victoria and operates
through many parts of the state.
The challenge
Henley constantly deals with a large
volume of documents during day-to-day
operations. The company was moving
towards a position where existing file
structures were not enough to allow
workflows to scale out and made the
decision to examine what options were
available. Henley began to evaluate content
and document management vendors in
order to get greater control and scalability
over the company’s files.
The evaluation process led CIO, Jeremy Bree,
and his team to look at a number of content
services platforms, and they identified
Hyland’s OnBase platform as a front-runner
based on the type of functions the platform
provided and the number of features they
would be able to call upon.
The company initially deployed OnBase
as a pilot in the AP department to help
gain better visibility and control over the
sheer volume of invoices and associated
documents generated by a busy property
developer firm.
The Hyland Content
Services Solution
“Accounts Payable was the original driver
for content services, but we quickly realised
that the benefits far outweighed that one
department. We implemented it across all
HENLEY
CONSTANTLY
DEALS WITH A
LARGE VOLUME
OF DOCUMENTS
DURING DAY-TO-
DAY OPERATIONS.
our job documentation to put really strong
structures around the way we classify and
store docs,” said Jeremy Bree, CIO at Henley.
Henley came to use OnBase in almost every
department in the company’s Victorian
office. Within a few months of the initial
roll-out, Bree and his team had added
a number of AP processing workflows,
moved the company’s entire production
department onto OnBase for saving of all
job documentation and extended it out to
the company’s suppliers and trade base.
Construction teams in the field also use it
extensively for accessing and uploading
documentation, digital images and plans.
“Our purpose was to utilise the power of
OnBase to put documents in front of the
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