Intelligent CIO APAC Issue 02 | Page 28

TRENDING INFOGRAPHIC The race to customer leadership in retail Digital Transformation Retailers are racing to adopt Edge Computing and customer-facing technologies to enhance the customer experience. Vertiv and global media company, DataCenterDynamics, interviewed 50 managers and executives from the world’s largest retail companies to profile the progress of retail Digital Transformation. The interviews carried out by Vertiv and DataCenterDynamics profiled the progress of retail Digital Transformation. It showed some key findings. Edge Computing is going to grow over the next two years with companies turning to cloud hosting for capacity, with a 33% greater adoption for data center capacity supporting stores and a 87% greater adoption for data center capacity supporting distribution centers. In the next two years, the data center footprints will change, as there will be an expected 20% increase for online retail, a 10% increase for distribution, a 27% decline for corporate activities and just a 0.9% decline for in-store activities. All of the respondents said that online is more critical and a large proportion, 91%, said distribution is more critical, while just 23% said in-store is more critical. Of the retailers questioned, 26% are nascent, which means they are lagging in Digital Transformation. These retailers 28 INTELLIGENTCIO www.intelligentcio.com