Intelligent CIO APAC Issue 10 | Page 59

CASE STUDY
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So you ’ re left with costs and bringing down costs is not so simple . In the beginning you have things within easy grasp that you can do to improve but as the business evolves and gets more efficient it gets more and more difficult to drive down costs . And that ’ s where technology plays a large part in many different forms . Say , for example , in electricity consumption of the plants . By , for example , using VFDs and automating the plants we have experienced a significant decrease in electricity consumption .
Water leaks are actually one of our biggest enemies , because you don ’ t only lose water you basically dump the chemicals that you ’ ve spent money on , plus there ’ s the cost of electricity in pumping it .
So we have technologies that allow us to detect where leaks are most probably present in our network .
Now we have the lockdown on and who would have thought before that the whole organisation could shift to a work from home environment and we were doing a lot of things that we could never have imagined could be done virtually including diagnosing our plants when there ’ s a fault . Before we go to the plant we try to diagnose and see what the cause of the fault is remotely . Of course , all of this is done in a secure way which is the other challenge .
What have been the main IT achievements of your organisation in recent years ?
Last year we renewed our ISO 20,001 certification that ’ s the IT Service Management certification , which
we have held since 2015 . We also renewed our SAP CCOE that ’ s the Customer Centre of Expertise . We actually scored 198 over 200 .
In fact , two years ago , SAP proposed us for the global award . We were the first Asian company to qualify which is nice . I think we ’ re the only one in the Philippines who has this SAP CCOE recognition .
We also won this award last year . It ’ s called the Philippine Enterprise Innovation Award . This was mainly due to our effort that we made in terms of doing what we call factory acceptance tests of the plants virtually .
Plus we actually built a digital twin of our plants . So that , before we actually put the control systems in the plant , we can emulate it and see if something is wrong . Usually we catch 99 % of the bugs . It ’ s actually something that we planned but got accelerated , precisely because of this lockdown . p

THE OT DATA REALLY IS VERY VALUABLE FOR

MANAGEMENT , BUT IT HAS TO BE PRESENTED IN A WAY

THAT IS MEANINGFUL .

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