EDITOR ’ S NOTE
Welcome to the latest edition of Intelligent CIO magazine for the APAC region . This month ’ s cover features an exclusive interview with Francisco Castillo , CIO at Maynilad Water Services in the Philippines . This is the largest private water concessionaire in the country and Castillo tells us about the importance of strategy in his role , how he uses technology to improve business processes and how he makes an integrated IT and OT setup work . He also tells us about the important role analytics plays in the running of a water company and we ask him how far he sees IT as an enabler that allows him to provide other people within his organisation with the tools they need to succeed . To read his thoughts please turn to p56 .
Elsewhere in the magazine we hear from Matthew Heap , Head of Solution Architecture , APJ for Rackspace Technology . He advises tech leaders how to get their bearings with zero trust as they start to think about how they might implement it . “ Organizations must invest time in awareness building and socialisation of the benefits of zero trust , creating detailed FAQs and sharing them via company newsletters and intranets with plenty of links to resources ,” he says . “ Trust us : education and communication before rollout can save businesses a lot of help desk pain as their policy and process changes start going live .” You can find more of his opinions by turning to p82 .
Team Engagement Solutions Director APAC , Avaya , analyses the shift from work-life balance to ‘ worklife integration ’ and offers strategies for leaders and managers to leverage their tech systems to adapt operations to the demands of today ’ s economies . “ Even though we have been living with the pandemic for several months , many organizations are still figuring out the intricate and complex demands of their teams ,” he says . “ Only 37 % of businesses in Asia-Pacific had plans in place to get through a crisis like COVID-19 ; now that we ’ ve seen work-life integration en masse , it is critical the tools enabling employees to work from anywhere are suited to the requirements of the digital economy and a dispersed , flexible workforce .” Turn to p36 to find out more .
Don ’ t forget you can read daily news updates at www . intelligentcio . com / apac /.
Once again , I ’ d like to wish you a good month ahead and please enjoy the read !
This month we also take an in-depth look at ‘ worklife balance ’ in the remote work era . Jeremy Paton ,
Mark Bowen Editor
www . intelligentcio . com INTELLIGENTCIO APAC 7