TRENDING
Manufacturers who were impacted by COVID-19 believe customerfacing changes to their business to be permanent
Manufacturers felt the impact of the pandemic across all lines of business . Many view these changes as permanent – with sales ( 57 %) and customer service capabilities ( 56 %) considered to be the most permanently altered by the surveyed manufacturers .
Lack of data transparency and siloed teams are significant barriers to accurate forecasting is a lack of data transparency and accessibility across the value chain :
• The majority of manufacturers responded that legacy tools ( 83 %) and dispersed data ( 82 %) are moderate or serious challenges , with close to a third ( 31 %) of manufacturers viewing each as a serious challenge .
• More than eight in 10 manufacturers also consider siloed teams ( sales and ops ) and data being difficult to extract as challenges .
Manufacturing leaders cite Digital Transformation as a key priority over the next 24 months
One of the biggest foils to traditional forecast accuracy , according to the manufacturers surveyed ,
Manufacturers need to adopt the mindset of a technology company .
When asked to list top priorities , manufacturers responded that increasing process efficiencies and improving demand planning ( both 88 %) were among the most urgent changes needed for a business , and they see Digital Transformation as a way to help . More than half ( 57 %) of manufacturers say that moving their planning processes to the cloud is a critical or high priority .
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