COUNTRY FOCUS : MALAYSIA
A total of 45 % of respondents surveyed in VMware ’ s Digital Frontiers 3.0 Study indicated that they are happy to interact digitally with the Malaysian government .
Malaysians expect governme personal digital literacy leve
Kuala Lumper skyline at twilight
Malaysia is reaping the benefits of a digitally enabled society with more Malaysians embracing digital engagements with the government , according to a study from VMware .
( 57 %) and 5G ( 64 %), the time is ripe for Malaysia ’ s public sector to step up experimentation and innovation , accelerating the digital pivot of Malaysian society towards an increasingly digital future .
In the VMware Digital Frontiers 3.0 Study , 45 % of respondents indicated that they are happy to interact digitally with the Malaysian government , a positive step towards the country ’ s vision of growing its digital economy and becoming the ‘ Heart of Digital ASEAN ’.
A key to achieving Malaysia ’ s vision lies in the embrace of technologies of the future . With Malaysian consumers becoming more trusting of emerging technologies such as facial recognition ( 61 %), Artificial Intelligence
With 79 % of Malaysians defining themselves as being ‘ digitally curious ’ or ‘ digital explorers ’, a significant proportion of Malaysia ’ s residents are embracing digital services and expect the government to deliver cutting-edge digital experiences , seamlessly and securely . The public sector in Malaysia has also responded accordingly with more than one-third of Malaysians ( 39 %) agreeing that the public sector has delivered better digital experiences since the pandemic last year .
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