FEATURE : BUSINESS CONTINUITY

The Malaysian Administrative Modernization and Management

Planning Unit ( MAMPU ) keeps vital government services running smoothly by achieving 99.5 % system availability with Veeam . operates Malaysia ’ s Public Sector Data Center , which comprises over 3,000 servers and is used by more than 200 agencies .

“ Any unplanned downtime could have a huge impact on the delivery of vital public services ,” said the Government Data Center ( GDC ) team at MAMPU . “ To prevent disruption , we have committed to provide every government agency with a service level agreement [ SLA ] of 99.5 % availability for all of the IT systems and applications they use .”

Robust and reliable backup and recovery capabilities are MAMPU ’ s last line of defense against unplanned downtime and , as such , play a crucial role in delivering on its key availability SLA .

As the IT services provider for the public sector , the Malaysian Administrative Modernization and Management Planning Unit ( MAMPU ) is responsible for ensuring that the applications and infrastructure supporting all government activities run smoothly around-the-clock . To achieve this , the organization

“ Many of the services we provide to government agencies run on virtual machines , and each month we create up to 20 new virtual machines to meet rising demand ,” said the GDC team . “ With our virtual environment expected to expand further in the months ahead , we recognized that our existing backup solutions simply weren ’ t cost-effective or scalable enough to support future growth .”

As well as limiting MAMPU ’ s scalability and flexibility , IT experts at the organization found that they need faster recovery for each virtual machine , if unplanned downtime were to occur .

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