Intelligent CIO APAC Issue 27 | Page 11

NEWS

Atturra extends strategic partnership with Australian Air Force

The extension comes at a critical time for the project according to Atturra ’ s Management Control Solutions ’ Executive General Manager , Petar Bielovich .
Petar Bielovich , Atturra ’ s Management Control Solutions ’ Executive General Manager

Atturra , a leading technology services business in designing , implementing and maintaining IT solutions , has reaffirmed its partnership with the Royal Australian Air Force ’ s Air Command , the operational command of Air Force .

He said : “ Throughout our partnership , Air Command has adopted a co-development and agile approach . This has helped us produce practical solutions to management processes , assurance analytics and decision support applications .” Bielovich reiterated Atturra Management Control Solutions commitment to the final phase of the program .
He said : “ We value Air Force ’ s role in keeping Australia safe . We appreciate and respect the gravity and significance of what they do and take seriously our part in supporting them . This worthy purpose fuels our genuine desire to see the transformation through to its completion .”
Air Command ’ s Director of Strategy and Preparedness , Sarah Woodsell , sees the next phase of the transformation program as the most crucial for Air Command .
This extends the terms of a strategic business transformation and decision support project . The transformation is centered on a fit-forpurpose preparedness management system that aligns strategy to task .
“ Through this transformation and use of innovative decision support tools , Air Command can meet Air Force ’ s strategy led , demand driven preparedness requirements ,” she said .

Evergreen Shipping transforms operating model with Avaya Cloud Office

Evergreen Shipping Agency has reported unprecedented employee engagement since its move to remote work , enabled by Avaya technology .

The company ’ s roll-out of the Avaya Cloud Office by RingCentral communications and collaboration platform has led to record levels of customer service availability as the shipping industry navigates supply chain disruption and port congestion . unstable and would often cut out during calls between customers and employees ,” said Read . “ We needed to ensure customers were getting a superior experience as 90 % of our staff transitioned to remote work . The smooth release of cargo depends on effective communication with our documentation and importation departments – as well as high levels of security and compliance on our part .”
The cloud-based Avaya Cloud Office platform enabled Evergreen ’ s staff to work remotely and securely , with access to consolidated ‘ office in a pocket ’ capabilities , including video conferencing , messaging and calling . Read said this increased engagement between colleagues and the transition was completed with minimal disruption to Evergreen ’ s processes .
Evergreen Shipping Agency is a local container carrier that operates ships and Twenty Foot Equivalent Units ( TEUs ) worldwide . When remote work was mandated in 2021 , Evergreen sought to transform the way its employees engage with work through a reimagined collaboration system – a move Sam Read , Junior Vice President for Evergreen Shipping Agency , said was spurred by a former platform ’ s limited capabilities . “ Our previous collaboration system was
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