Intelligent CIO APAC Issue 27 | Page 57

CASE STUDY

Established in 1992 , contingent workforce management company CXC has grown to become one of the largest operators in the sector . With a presence in more than 50 countries , CXC helps companies engage and manage contractors and casual staff by assisting with everything from onboarding and invoicing to payroll and risk compliance .

Scalability through improved global support
Until about eight years ago , CXC operated as a network of offices in different markets around the world . A decision was then taken to conduct a management buyout and bring the Australian and New Zealand offices under the same corporate umbrella . About four years later , that umbrella was extended worldwide with all remaining offices becoming wholly owned operations .
CXC ’ s Director of Technology , Dominic Sargent , said at that point the company increased its focus on consolidating , streamlining and standardizing the underlying Information Technology infrastructure .
“ This was when we became aware of the limitations of our existing technology partner who we had been working with for more than 10 years ,” he said . “ We decided it was time to find an alternative which was better placed to meet our requirements for a modern workplace and leading IT infrastructure that could scale over time and provide robust security for an ever-present cyberthreat landscape .”
After conducting a thorough assessment , a decision was made in January 2019 to embark on a consulting engagement with Tecala to leverage its standard approach to aligning technology with CXC ’ s overall goals for global growth in the years ahead .

WE HAVE ALREADY SEEN A NUMBER OF ATTACKS THAT HAVE BEEN THWARTED BY

THE SSO SYSTEM AND SO IT ’ S ALREADY PROVEN TO BE A SIGNIFICANT UPGRADE FOR

THE COMPANY .

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