CASE STUDY understand emerging technologies and , critically , assess how they might support and drive our business strategy . Tecala continues to challenge the status quo and , together , we ensure the IT roadmap stays current .”
Future objectives enablement
Although much has been achieved during its relationship with Tecala , CXC still has a range of IT projects yet to complete .
Sargent said plans include finding ways to further improve collaboration and standardization , and the deployment of a fully managed hardware solution which will enable full configuration for new devices and staff members anywhere in the world .
He said : “ Once this is operational , staff members globally will be able to purchase a new device and , when they first log on to our infrastructure , that device will be fully configured with our standard operating environment and applications . This will happen without the need for any hands-on attention by either our internal IT team or Tecala .”
Sargent said CXC recently re-signed with Tecala and extended its contract to continue to optimize CXC ’ s technology environment and user experience .
“ When it comes to our IT infrastructure , Tecala has really changed the game for us ,” he said . “ We now have consistent , 24-hour support that can assist our company around the world . What ’ s more , we are confident that we are keeping abreast of technology advancements that will support our business outcomes . I ’ m confident they will remain not just a provider , but a true partner into the future .” p
THE RESULT HAS BEEN THE ELIMINATION OF
PASSWORDS AND THE INTRODUCTION OF
IDENTITY-BASED SECURITY .
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