He tells Intelligent CIO about the company ’ s IT transformation journey with Tecala over the past couple of years , facilitating the company to optimize its technology environment and user experience .

“ We had no oversight of exactly what was in place and whether it was being updated and patched ,” said Sargent . “ Working with Tecala this situation has now been resolved and we now benefit from a standard operating environment across the company .

“ When it comes to our IT infrastructure , Tecala has really changed the game for us . ” You can find out more details about the project by turning to p56 .

Elsewhere , we take a look at how YMCA Victoria is increasing access to community services with Avaya Cloud Office . The organization is reducing ICT costs and providing greater access to childcare , fitness and youth support services with consolidated , cloud-based communications from Avaya . of what we don ’ t want , which is time spent completing excessive administration , and more of what we do best – efficient and personalized access to youth , fitness , recreation and health programs and activities .”

There ’ s much more to discover about this story on p61 . In this month ’ s Country Focus , we examine how Brotherhood of St . Laurence , a social justice organization in Australia , is building a resilient and scalable IT infrastructure with managed services provider blueAPACHE .

Jason Atkinson , BSL Senior Manager – ICT , said : “ blueAPACHE has helped us to build a resilient and scalable IT infrastructure that will support our activities in the years ahead and reduce operational risk . This new agreement means we can continue to work with a trusted organization that truly understands our operations .” To read more turn to p48 .

Don ’ t forget you can read daily news updates at www . intelligentcio . com / apac /.

Once again , I ’ d like to wish you a good month ahead and please enjoy the read !

Shane Riddle , General Manager , Technology and Strategy , said : “ The delivery of our services will improve significantly this year . Our teams will experience less

Mark Bowen Editor

www . intelligentcio . com INTELLIGENTCIO APAC 7