Intelligent CIO APAC Issue 29 | Page 16

NEWS

Sprinklr expands research and development center in Singapore

“ Sprinklr ’ s R & D center expansion comes amid a broader demand for technology solutions and digital adoption across Asia ,” said Chan Ih-Ming , Executive Director and Head , Digital Industry Singapore ( DISG ). “ Singapore ’ s culture of innovation and globally competitive talent pool makes it well-placed to drive AI technology research to develop solutions for customers worldwide . We look forward to Sprinklr ’ s new technologies that will enrich our digital ecosystem .”

Sprinklr , the unified Customer Experience Management ( Unified- CXM ) platform for modern enterprises , has announced that the company will expand operations in Singapore .

Supported by the Singapore Economic Development Board ( EDB ), Sprinklr plans to more than quadruple the size of the company ’ s Research and Development
( R & D ) Center to up to roughly 100 skilled professionals over the next 36 months .
By expanding its Singapore R & D center , Sprinklr will continue to strengthen the company ’ s position as one of the leading Unified-CXM providers , supporting brands in Singapore and Asia Pacific such as Standard Chartered Singapore , StarHub and Changi Airport Group .
Researchers in Singapore will be at the forefront of evolving Sprinklr ’ s AI technology that enables the largest brands in the world to manage customer experiences across 30 plus digital channels and more than 170 languages .
“ The shift to digital is inevitable . Consumers do everything on their mobile phones ,” said Aalishaan Zaidi , Global Head , Personal Banking , Standard Chartered .

Snowflake expands to the Philippines with Globe Telecom collaboration

Snowflake , the data cloud company , has announced that it has officially launched in the Philippines as the company focuses on expanding its customer base in Southeast Asia . Globe Telecom ( Globe ), a leading technology and digital solutions provider in the Philippines , has leveraged Snowflake as the data cloud partner to raise data-driven decision-making through data democratization .

To be more responsive to the growing digital demands of Filipinos , Globe needed a more scalable , agile , costeffective and unified platform that would enhance data accessibility and empower employee collaboration .
Speed in decision-making is essential to bringing timely solutions to its customers , as the Globe Group expands services beyond connectivity to life-enabling solutions in healthcare , education , entertainment , digital marketing and e-commerce .
Working closely with Snowflake ’ s Professional Services Team , Globe has already migrated its massive enterprise data warehouse from on-premises to Snowflake ’ s Data Cloud in 53 days .
“ Data democratization is data at your fingertips — the ability to access , use and explore data on your own . We want to make decision-making powered by data possible to as many job functions in the least possible time with the least dependency from others ,” said Dan Natindim , Globe Vice President , Enterprise Data Office , Globe Telecom .
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