Intelligent CIO APAC Issue 32 | Page 62

CASE STUDY
Wimbledon Centre Court , All England Lawn Tennis and Croquet Club , London

Infor has announced that Camatic Seating – a leading supplier and manufacturer of ergonomic seating solutions for stadiums , arenas , cinemas , theaters , educational institutions and transit areas around the world – is using Infor ’ s integrated Artificial Intelligence ( AI ) solution to help improve customer satisfaction , increase revenues and optimize the vendor selection process . the world – including Wimbledon , the Sydney Opera House refurbishment , Melbourne Cricket Ground and the Mercedes-Benz Stadium in Atlanta , which hosted the 2019 Super Bowl . Camatic Seating also is a seating provider to stadiums of the National Football League ( NFL ), National Basketball Association ( NBA ) and Major League Soccer ( MLS ).

Camatic Seating has developed innovative seating solutions for some of the most iconic venues in

THE AI-DRIVEN INSIGHTS ARE DELIVERED THROUGH INFOR BIRST ANALYTIC DASHBOARDS AND INSIGHTS ARE ACCESSIBLE ON DEMAND .

As Camatic Seating grows and enters new markets , its goal is to continue to deliver seating solutions without delays so customers can complete their construction projects as scheduled .
With Infor Coleman AI , Camatic Seating anticipates that it will increase its sales-win rates by 5 %, which would translate into AU $ 10 million to AU $ 15 million in new revenue . The company also expects that Infor Coleman AI will help speed up its vendor selection process by 93 %, reducing the time it takes to pull vendor data from 30 minutes to two minutes .
“ With Artificial Intelligence being applied to key business processes , we now have the confidence to tell our customers we can deliver seating on time , which is critical for them to complete projects on their
62 INTELLIGENTCIO APAC www . intelligentcio . com