Intelligent CIO APAC Issue 34 | Page 71

INTELLIGENT BRANDS // Software for Business

Clifford Hallam Healthcare selects Rimini Consult to upgrade business-critical system operations

Clifford Hallam Healthcare ( CH2 ), Australia ’ s only fully integrated , nationwide pharmaceutical and medical consumers distributor , has chosen Rimini Consult Professional Services to upgrade its business-critical SAP BusinessObjects version from 4.1 to 4.2 – expanding its current contract of software solutions with Rimini Street .

CH2 , a member of the Community Service Obligation federal government program , ensures all Australian residents have timely access to medicines , regardless of their location . The company relies heavily on SAP BusinessObjects to provide the critical data that is required to maintain compliance with the program .
In addition , SAP BusinessObjects is the core to its in-house developed application responsible for producing sales data that ensures timely payments to CH2 from its pharmaceutical manufacturers and suppliers .
To improve and accelerate business operations that directly impact the company ’ s aggressive business goal , CH2 looked to Rimini Street , which has been its trusted SAP software support provider since 2019 .
Rimini Consult offers a myriad of solutions including technology investment road mapping , migration and skills augmentation . CH2 leveraged the vendor-agnostic suite of services to review options for increasing the speed , efficiency and security of its SAP BusinessObjects 4.1 environment .
“ Rimini Street took the time to listen and learn about my environment , giving me clarity and peace of mind knowing what the outcome will be and how it will improve my operations ,” said Nav Pillai , Chief Information Officer , CH2 . “ They even provided in-depth license advisory support , helping me understand exactly what my total cost of ownership would be if I were to make the move to version 4.2 versus 4.3 .”
With the migration successfully implemented , CH2 has benefited from a reduction in security vulnerabilities and need for break fix support , improved speed in reporting and greater confidence gained in the data collected .
“ We are proud to have worked closely with the Clifford Hallam Healthcare team in their software version upgrade , helping the company move closer to its next technology goals focused on predictive analytics and electronic data interchange ( EDI ) projects ,” said Bill Carslay , Rimini Street ’ s Group Vice President and General Manager of Rimini Consult . p
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