On the lighter side of things , we ask the industry experts what makes them tick . . . .

Turning around the business that is now n3 Hub is high on the list . About four years ago , our company , n3 Group , saw an opportunity to acquire Fulcrum Hub , a customer data platform with amazing technology and some really talented people . It was making a loss but I felt quietly confident that by putting a commercial lens over the marketing , service delivery and growth plans , we would be able to steer it in the right direction . Four years later , it ’ s cash flow positive , making a profit and growing at a healthy 10 % to 20 % a year .

What first made you think of a career in technology ?

What style of management philosophy do you employ with your current position ?

I see my role as creating clarity , generating energy and delivering success . My team members are the experts , not me , and if I employ smart people to make decisions , I shouldn ’ t be looking to tell them what to do . Encouraging and enabling people to develop their skills is also a passion of mine . If team members have opportunities to learn and grow , they ’ ll be more engaged and deliver better results . It ’ s also helpful to recruit people who have enthusiasm and drive ; selfstarters who are motivated and results driven .

What do you think is the current hot technology talking point ?

It wasn ’ t a deliberate choice but with a background in accounting and business analysis it was hard to avoid .

In the marketing technology sphere where we operate , achieving a balance between personalization and

In common with many other New Zealanders , I did a stint in London in my younger years which happened to coincide with the dot-com boom . Working with a number of start-ups in business analyst roles highlighted the potential that the Internet , and technology in general , can add to businesses and I ’ ve dipped in and out of the sector ever since .

If team members have opportunities to learn and grow , they ’ ll be more engaged and deliver better results .

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