LATEST INTELLIGENCE
DIGITAL BUSINESS REPORT 2023
HOW TO KEEP YOUR BUSINESS IN MOTION WITH PAYMENTS OPTIMISATION
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INTRODUCTION The era of digital optimisation
The growth of ecommerce over the past two decades has been one of the key stories of the global economy . A recent Morgan Stanley report notes that ecommerce alone reached an estimated 22 % of total retail sales in 2022 , up from 15 % in 2019 . In Asia-Pacific ( APAC ), the market has emerged as a global , dominant force , with multiple markets generating the highest ecommerce revenues worldwide .
To keep pace with the increasingly tech-savvy , option-rich consumer , APAC enterprise businesses must embrace digital transformation with greater urgency than ever before . But between navigating legacy technology , maintaining daily operations , and driving growth , significant digital transformation is no easy thing to accomplish quickly – even for those brands operating partially or fully in the digital realm .
20 INTELLIGENTCIO APAC www . intelligentcio . com