Intelligent CIO APAC Issue 38 | Page 74

MY LAPTOP IS SECURE ; MY CONNECTION IS SECURED TO KEY SYSTEMS . IT ’ S AUTOMATIC AND ALL HAPPENS IN THE BACKGROUND .
INDUSTRY WATCH
experience working with the Not-for-Profit sector and with the Microsoft cloud stack . them for a few weeks only , and we can now do this in an automated and efficient way .”
After a formal evaluation , Tecala was judged the best fit , owing to the quality of the RFP response , proposed tech stack , contractual model and commercially attractive offering .
“ They truly listened to our RFP . They had the strongest proposition that they understand the Microsoft cloud

MY LAPTOP IS SECURE ; MY CONNECTION IS SECURED TO KEY SYSTEMS . IT ’ S AUTOMATIC AND ALL HAPPENS IN THE BACKGROUND .

environment – and that they had the right size to be a partner and to be partnering with us ,” Pinn said .
Provisioning computers is now automated with Microsoft Modern Management , including InTune , making the experience faster , standardized and more professional .
“ How it should be ,” said Pinn .
Royal Far West ’ s needs in this area aren ’ t limited only to new starters , or to existing staff receiving new hardware . The organization also supports a “ significant number of allied health student placements ”, Pinn said . “ This means often providing infrastructure or laptops to
Laptop provisioning and reimaging was previously a near full-time job in the internal ICT function – a resource that can now be redeployed to more interesting and strategic work . “ My team should be focused on business processes rather than getting a laptop working ,” Pinn said .
The ICT team also now has improved access to senior technical advice on relatively short notice – representing an additional time saving .
“ There ’ s a saving of over 30 hours a week on manual laptop management tasks and on resolution of more advanced IT requests ,” Pinn said .
Royal Far West is experiencing the benefits of cloud migration , growing its use of Microsoft 365 productivity solutions , including OneDrive and SharePoint to replace network shared drives and Teams to replace multiple disparate collaboration platforms as well as an old softphone .
“ Compared to other healthcare providers we are well advanced with cloud , using the whole Microsoft stack . Tecala is an important partner securing and managing the day-to-day operations ,” Pinn said .
In addition , Royal Far West has upgraded its secure remote access services to Netskope Private Access and Secure Web Gateway . This virtual security layer acts as a secure way to set up machines and manage them remotely .
“ My laptop is secure ; my connection is secured to key systems . It ’ s automatic and all happens in the background ,” Pinn said . p
74 INTELLIGENTCIO APAC www . intelligentcio . com