FINAL WORD
Ari Banerjee , SVP Strategy , Netcracker Technology
CSPs must move to a fully containerized cloud BSS – an essential component of their journey from telcos to techcos .
from telcos to techcos . Many legacy BSS systems are monolithic and are unable to take full advantage of 5G technology . By contrast , a containerized and modern BSS can bundle telecom and non-telecom services using a cloud-native approach . It can also enable CSPs to react faster to their customer ’ s needs by co-developing new features and making their own configuration changes with a no-code approach .
Cloud BSS should go beyond revenue management . It must support consumer , enterprise segments and B2B2X business models by maintaining a distributed microservices architecture that eliminates single points of failure . CSPs should create Slice-as-a-Service ( SlaaS ) offerings to serve large B2B customers , enabling quick onboarding for any business type , full support for diverse partnership models and greater flexibility in multi-partner settlements .
By making the necessary changes to their backend systems , CSPs will be able to support the most appropriate charging models for emerging use cases . For example , in a connected hospital scenario , the CSP could support online patient monitoring , temperature tracking , AR-based remote consultation , waiting time predictions and more . CSPs could then create flexible bundles in partnership with hospitals , medical device manufacturers , and insurance companies to deliver consistent experiences to patients .
Ultimately , CSPs and their enterprises all want the ability to create new services and to monetize them with ease and accuracy . This is the key to unlocking the promised $ 5 trillion and the building process should start now . By rethinking all facets of the network and making the necessary changes to their back-end systems , CSPs will be able to help enterprises build new products and experiences , powering the disruptive industries of tomorrow . p
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