Intelligent CIO APAC Issue 40 | Page 26

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Whether it ’ s retail , financial services , healthcare or even government services , here are some tips to setup a successful app and network monitoring strategy :
y Prioritise apps to monitor : It might not be possible to monitor the performance of all organization ’ s apps , especially for app-reliant companies . It is thus important to prioritise the key applications that should be monitored by looking at the most critical response time . For example , an accounting system may seem critical , but its performance is not as crucial as a customer-facing eCommerce application . y Integration : An application aware network performance monitoring tool must be considered an integral part of the organization ’ s IT monitoring , management and surveillance ecosystem . y Automation : Look for ways to automate the collection of data , reporting and even automate responses to common IT issues , such as restarting a frozen server . For applications , there can be y
y automated responses to performance problems or to deal with traffic spikes . Minimize alerts : Avoid flooding IT with alert overload by informing the appropriate person for an issue that needs attention . Tailored reporting : With the right solution , reports can be tailored according to the recipient ’ s role . This means that the IT staffers can pull dedicated activity reports , with high-level reports generated for the management team . With reports integrated into forecasting tools , IT pros can more easily predict an application ’ s future performance .
Organizations that have clear visibility into their network and applications thanks to an AA-NPM tool can much more quickly identify the root cause of a disruption and take care of the problem and thus ensure the optimal performance of applications and the overall user experience – while saving a significant amount of money and preventing reputational damage . p
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