COUNTRY FOCUS : CHINA
collaboration platform will be needed to enhance the operational efficiency and communication management of organizations .”
To simplify an otherwise complex event organization , DingTalk for Asian Games offered a flat organizational structure where tens of thousands of staff and volunteers can easily identify and communicate with each other and external partners as well as share information and set up meetings .
Leveraging Alibaba Cloud Machine Translation services based on its leading Deep Learning and Natural Language Processing ( NLP ) technologies , DingTalk for Asian Games featured intelligent real-time translation in 14 languages including Chinese , English , Japanese and Thai , improving communications between staff and participants from abroad .
Optimized for smartphone usage , DingTalk for Asian Games delivered instant audio and visual connections between users and the main operation center ( MOC ) of the Games – allowing the MOC to reach all staff and venues to accelerate decisionmaking and problem-solving .
The ‘ digital office ’ offered by DingTalk for Asian Games enabled all staff and volunteers to work closely together without the need to manage physical workplaces . Teams from the organizing committee and venue operators could collaborate on documents through online previews and reviews , real-time editing and effective version control management .
The adaptation was also capable of processing approval requests from around 300 applications , covering administrative services , the use of assets , the submission of suppliers ’ certifications and marketing activities , among others .
Nearly 8,000 paperless approvals were processed .
Cutting-edge AI capabilities were incorporated into DingTalk for Asian Games to understand , respond to and create content to satisfy a wide range of needs during the event preparation .
DingTalk ’ s built-in Chatbot , when used in Asian Games chat groups , automatically provided timely answers to Games-related questions by analyzing and extracting information from the event ’ s related materials including game manuals and related group chats .
Users could also leverage DingTalk ’ s AI capabilities to facilitate content digestion such as extracting highlights from press releases .
With low-code features , DingTalk for Asian Games enabled users to develop their own applications tailored to new scenarios .
An example is a low-code appointment application developed for athletes to make trainings more convenient and efficient .
Through the application , athletes could easily check the availability status of the training venues in Asian Games stadiums located in different areas of Hangzhou and
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