Intelligent CIO APAC Issue 40 | Page 82

FINAL WORD

It ’ s not me , it ’ s you : A playlist to get you through your break-up with traditional software support

Breaking up is hard to do but Iain Saunderson , CTO , Spinnaker Support , has the tunes to get you through .

We ’ ve been together many years . Like any relationship , we ’ ve had our ups and downs . But recently it feels like we ’ ve been Drifting apart . We once worked together in harmony , but somewhere along the line you stopped supporting us like we needed you to .

You ’ re always going after the next big thing and you don ’ t care how that makes us feel . We even joined you on your new , cloud-first adventures . We were worried that if we didn ’ t , we might lose you . We held out hope that you would change .
Where did it all go wrong ? We wanted a partnership of equals , but we ’ ve found ourselves investing more and more into something with dwindling returns .
We ’ ve put together a mixtape we ’ ve been listening to on repeat .
Money , Money , Money
When we first met , we paid a significant sum for your software system . A system that we invested huge resources and effort into . And we loved it . It ’ s functional , perfect for our complex infrastructure and highly customized . But as time went on , you told us that we ’ d need to upgrade our system to keep your support .
So , we did .
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