Intelligent CIO APAC Issue 43 | Page 61
Case
STUDY
Indonesian fintech startup leverages the Freshworks platform to drive automation and analytics for omnichannel customer experience .
KoinWorks increases CSAT scores by 60 % with Freshdesk
www . intelligentcio . com INTELLIGENTCIO APAC 61
Intelligent CIO APAC Issue 43 | Page 60
Intelligent CIO APAC Issue 43 | Page 62