CASE STUDY solutions as well as tap its partnerships with industry leaders like AWS and Microsoft to deliver multiregion solutions .
In 2019 , Kyndryl pioneered the transformation to a Software Defined Network , effectively improving Krungsri ’ s operational performance metrics .
This is pitched as allowing Krungsri to apply data management capabilities to service customers beyond Thailand – enhancing its ability to operate and collaborate seamlessly and securely across different markets . As part of the partnership , Krungsri can also look forward to Kyndryl ’ s expertise in managing intricate IT landscapes , providing unfaltering service delivery as a reliable and adaptive solutions provider and catalysing Digital Transformation and capital efficiency initiatives to meet the needs of its mid-term business plans .
The immediate outcomes of this partnership include operational streamlining and cost optimisation through automation and digitalisation , whilst bringing invaluable growth to the top and bottom lines of the business .
Kyndryl has achieved remarkable success with Krungsri through several significant initiatives over the years .
In 2020 , Kyndryl executed several projects such as cloud modernization and improving customer experience metrics via IT helpdesk solutions .
These contributions validate the IT company ’ s role as a strategic partner for the next phase of Krungsri ’ s Digital Transformation journey .
“ Kyndryl is proud to be the trusted partner supporting Krungsri ’ s IT modernization journey . Our proven track record in harnessing data to strategize , innovate and deliver an optimised banking experience will play a crucial role in architecting and implementing the right technological solutions for Krungsri ’ s IT landscape .
We are fully committed to enhancing Krungsri ’ s customer-centricity and enabling its transformation into a digital-first financial institution in Asia ,” said Andrew Lim , Managing Director , Kyndryl ASEAN . p
Andrew Lim , Managing Director , Kyndryl ASEAN
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