Intelligent CIO APAC Issue 44 | Page 84

FINAL WORD
How La Trobe University and Victoria University are benefitting from SaaS technologies
Based in Australia , La Trobe University is a great example of a higher education institution that has invested in a SaaS-based solution to support its operational , strategic and educational requirements . up resources for student ’ s needs and automating workflow – which has improved staff experience .
From helping higher education institutions optimise their campus operations to improving enrolment processes in a hybrid world , SaaS adoption is changing the face of Australia ’ s education industry .
Class of ‘ 24 : Artificial Intelligence , digital experience platforms and more
We can confidently say that the era of ‘ on-prem ’ is over . With most higher education institutions investing in Digital Transformation , and both staff and students asking for more modern , digital experiences , the industry is already pushing boundaries towards the next wave of digital technologies .
Universities that lay comprehensive modern foundations today will benefit from even more efficiencies tomorrow . By implementing SaaS solutions , universities will streamline administrative processes , enhance online learning capabilities and leverage data analytics to optimise resource allocation and student support – ultimately leading to long-term operational efficiencies and improved academic outcomes .
Indeed , operating in a SaaS environment offers the ability to reap the benefits of other technologies such as AI and new generation , customer-facing technologies , like TechnologyOne ’ s Digital Experience Platforms ( DXP ).
Whether it ’ s students , teachers or admin staff , connected and seamless digital experiences have become nonnegotiable and a sustainable choice for modern education .
According to the university , moving to SaaS has provided a unique opportunity to leapfrog the industry , creating a sophisticated solution that has simplified operations and introduced an enhanced digital experience .
Similarly , Victoria University ( a dual sector institution ), which has several campuses across Australia , was an early adopter , moving to SaaS as early as 2017 .
Since then , it has seen many benefits , including reducing time spent on ‘ transactional activities ’, freeing
DXP and AI – including generative AI – have the potential to provide hyper-personalised experiences for students . They bring together and make sense of data from disparate systems , leading to a simplified and automated administration with a clean interface .
They can also support students throughout their learning journey in ways never seen before , including using data analytics to identify when they may be struggling , including directing them to the right support services .
Australia ’ s education sector in training for the future
It is clear technology will keep driving the higher education sector to innovate further and faster than ever before .
A strong SaaS foundation is an absolute necessity to future proof institutions and students ’ outcomes in a world where modern technologies are moving from niche to mainstream . p
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