Intelligent CIO APAC Issue 45 | Page 23

TRENDING

NAVIGATING REMOTE WORK CALLS FOR TRUST AND COLLABORATION

Patrick Stevens , Snr Director – Solution Sales Specialists – APJ at Avaya , based in Melbourne , says an alarming rise in ‘ bossware ’ to monitor employees working from home is not a solution to productivity challenges .

Australia ’ s corporate landscape has witnessed an alarming rise in ‘ bossware ’ or software deployed to monitor the keystrokes and movements of employees working from home .

A study revealed 90 % of Australian businesses employ monitoring software to track remote employees , the highest of any region .
In a recent example of its consequences , an insurance employee was dismissed for failing to register enough keystrokes during her remote work shift .
The trend reflects a growing sense of mistrust in remote work arrangements .
This is further underscored by a noticeable shift in forcing employees back into the office .
In the era of work-life integration , companies should move the needle towards trust and support .
Major banks across the country set the tone by mandating partial returns and a recent study found close to 90 % of employers in Australia are mirroring this trend .
This attitude runs contrary to the preferences of local employees .
The same survey found almost a third of respondents reported at least one employee quitting in response to these mandates . Research from IWG ( International Workplace Group ) even found 72 % of workers want the
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