INFOGRAPHIC of disruptive forces for the CIO , from AI to advancing security threats .
“ There is a sense from the respondents that the pace of Digital Transformation is involuntarily slowing down due to a shortage of available skills in the face of emerging technologies .
“ CIOs face the dual dilemma of how to continue leading organisations with the aim to Drive innovation and growth , while protecting their organisations from the evolving digital threat landscape .
About the research
At the end of 2023 , Logicalis commissioned independent market research specialist Vanson Bourne to do a survey .
Vanson Bourne interviewed 1,000 Business and IT professionals across EMEA , APAC , USA and South America .
The future tech leader needs to have a diverse set of skills from visionary thinking to strategic execution , becoming the master of the balancing act and choosing carefully where to focus ”.
Only respondents with over 250 employees with involvement in Digital Transformation and cloud computing within their organisations were interviewed .
CIOs also recognised the importance of connectivity infrastructure in supporting innovative growth .
The 2024 report marks the 10th consecutive year Logicalis has undertaken this study .
IoT and Private 5G were key investment areas highlighted by respondents , with 93 % investing in or planning to invest in Private 5G for uses including improving customer and employee experiences , realtime inventory and asset oversight , connecting remote areas and even enabling new revenue streams .
Key findings on AI :
y Integrating AI technologies will be the number one priority for CIOs this year . y 86 % are investing in AI skills and the same amount have kicked off formal AI policies . y 86 % believe they will save costs throughout the organisation as a result of implementing AI . y 85 % have , or are planning , budgets solely for AI development and implementation . y 72 % of CIOs are apprehensive about the challenges of regulating AI .
Key findings on security :
y Respondents believe malware and ransomware ( 41 %) pose a significant risk to their organisation over the next 12 months , with a slightly similar portion saying the same for data breaches ( 36 %) and phishing ( 35 %). y Of the 83 % who experienced a cyber-attack in 2023 , the following were almost as equally common : fraud , third party-related compromise , hacktivism / website / social media defacement , denial of service / sabotage , data exfiltration , ransomware / extortion and cryptojacking . y Almost all of those who experienced an attack faced a relatively equal range of consequences : unscheduled downtime , reputation damage , loss of y revenue , loss of customer data , loss of employee data , regulatory fines . Only 43 % of CIOs feel their business is completely prepared to handle another major security breach .
Key findings on connectivity :
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y
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For 75 % of CIOs , connectivity infrastructure is a barrier to implementing IoT initiatives . 93 % of CIOs reported investing in or planning to invest in Private 5G for uses including improving customer and employee experiences ( 55 %), real-time inventory ( 50 %) and asset oversight ( 48 %), connecting remote areas ( 48 %), enabling new monetisation models ( 43 %), predictive maintenance ( 40 %) and robotics ( 28 %). 98 % of CIOs are currently operating IoT initiatives such as workplace safety , remote monitoring and asset tracking .
Key findings on Digital Transformation :
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85 % of CIOs state spending on Digital Transformation will increase in 2024 For the majority of respondents , spending across the following areas is set to increase : Digital Transformation , Customer Experience , Supply Chain Resilience , Risk Management , ESG , Talent Management , Business Automation and Efficiencies , Outsourced IT Management and Cloud Operating Costs Nearly all ( 95 %) face barriers in Digital Transformation , the top three being : the availability of skills , lack of clear digital vision and security concerns . p
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