CIO OPINION
Regarding regulation , security , privacy , misinformation and bias , early adopters must be wary of AI tools that do not guarantee rigorous adherence to the latest data security and privacy practices .
In particular , personal data encryption at rest and in transit is essential , as this ensures sensitive information is protected from exposure to third parties .
Meanwhile , to overcome the trepidation people have about AI , CIOs must take on the mantle of helping their organizations foster employee awareness .
Ultimately , educating through the persuasiveness of one ’ s arguments goes a long way to securing buy-in .
With AI ’ s potential , taking a human-centric approach to this awareness building will bring employees on board .
As businesses chart their unique path for harnessing AI , CIOS mustn ’ t lose sight of the fact that every instance of innovation since time immemorial has both pros and cons . And as AI ’ s capabilities continue to grow , it will be even more critical to get ahead of the curve .
When it comes down to it , businesses would be mistaken if they were to conceptualize AI risk as the sole domain of vendors and Big Tech .
Businesses leveraging AI have a duty to protect the privacy of every nugget of information they hold and were they fail to uphold that responsibility they too will face the consequences . Although AI is undoubtedly set to transform the way businesses do what they do best , there must be a certain amount of caution and how they adapt to that reality will determine success or failure .
Not only that , it will also equip the organization ’ s people to understand AI risks and be bulwarks in the fight against AI-powered spamming , scamming and phishing .
As long as CIOs never lose sight of this and take preventive measures , then there is little reason AI won ’ t improve customer and employee experiences , cost efficiency and execution of business strategies . p
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