Intelligent CIO APAC Issue 49 | Page 10

NEWS

Actis launches new Asian data centre platform to meet growing data needs

second will support 120MW in capacity in Johor Bahru , Malaysia , and is aimed at meeting data centre demand from neighbouring country , Singapore , where a moratorium on data centre development was enacted in 2019 ; and the third development is for a data centre in Greater Seoul , South Korea . centres . This is precisely what Epoch Digital is designed to provide .”
Actis ’ investment in Epoch Digital further strengthens the firm ’ s position in the digital infrastructure market – with Actis having committed more than US $ 1.5 billion in the sector .

Actis has launched of Epoch Digital , a new integrated data centre platform in Asia with a current portfolio under development offering around 200MW of IT capacity across three identified projects and a strong pipeline for future growth .

The first project is a 23MW IT capacity data centre in the heart of Taipei , Taiwan ; the
The platform builds on Actis ’ strong track record in the data centre space , having built or operated data centres globally with a total design IT capacity of over 300MW , including three in Asia prior to the launch of Epoch Digital .
Thomas Liu , Partner , Head of Greater China and Asia Data Centres , Real Estate at Actis , said : “ As hyperscalers become strained for capacity in mature data markets , they are increasingly turning to Asian growth markets for their needs , where they require costeffective , decarbonised and scalable data

ProHance launches partnership With Customer Science Group

ProHance , a new-age workplace analytics and operations enablement platform , has partnered with Sydneyheadquartered customer experience and digital transformation company , Customer Science Group , to offer ProHance solutions for its rapidly growing customer base across Australia and New Zealand .

ProHance ’ s technology platform enables organisations to gain actionable insights into their operations by leveraging advanced analytics , automation and realtime monitoring .
Todd Gorsuch , CEO , Customer Science Group , said : “ ProHance is a compelling solution for Australian enterprises . Its ability to monitor performance for non-phone work also provide insights which support productivity gains , better employee engagement and greater customer satisfaction . More importantly for Customer Science Group , we can link these analytics into value management where we can illustrate that work delivered directly calibrates to the purpose and vision of the organisation .”
Brendan Maree , Vice President and Country Manager for Australia and New Zealand , ProHance , said : “ As ProHance expands its Australian market footprint as a preferred choice for enterprise workforce planning , our channel partners continue to play a critical role in helping our customers take employee and customer engagement to a superior level .
Todd Gorsuch , CEO , Customer Science Group
Brendan Maree , Vice President and Country Manager for Australia and New Zealand , ProHance
“ Customer Science Group is an ideal partner for ProHance in Australia and New Zealand , and their management team exemplifies our shared values of delivering innovative solutions and customer service . We ’ re excited to drive great results for our customers and mutual business success through collaboration and tapping into their specialist expertise and exemplary track record of success in designing and operationalising customer experience and digital vision .”
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