Intelligent CIO APAC Issue 49 | Page 15

NEWS

Motorola Solutions acquires Noggin , a global provider of critical event management software

Motorola Solutions has acquired Noggin , a global provider of cloud-based business continuity planning , operational resilience and critical event management ( CEM ) software headquartered in Sydney , Australia , with a global customer footprint .

Noggin ’ s software helps enterprises and critical infrastructure anticipate , prepare for and efficiently respond to incidents . The company ’ s integrated platform offers flexible workflows and checklists , built-in maps and situational awareness dashboards to help streamline incident management and strengthen business resilience .
“ Our technology investments to connect those in need with those who can help are more critical than ever ,” said Greg Brown , Chairman and CEO , Motorola Solutions .
“ Noggin enables the operational resilience and incident management capabilities that are essential as industries globally continue to see threats scale in number and complexity .”
Noggin is an excellent complement to Motorola Solutions ’ portfolio of emergency coordination solutions , adding business continuity planning , operational resilience and CEM software that helps make enterprise security more accessible and actionable .
The acquisition of Noggin further strengthens Motorola Solutions ’ ability to connect public safety agencies and enterprises – enabling the collaboration that ’ s critical for a more proactive approach to safety and security .
“ Together with Motorola Solutions , we will continue to help enterprises quickly respond and manage all types of adverse events and disruptions ,” said James Boddam-Whetham , CEO , Noggin .
“ We are thrilled about this new step in our journey that will allow us to offer our solutions to an expanded customer base .”

StarHub and ServiceNow forge Singapore first alliance

StarHub has announced a groundbreaking new platform and partnership with ServiceNow – a collaboration leverages both companies ’ platforms , integrating StarHub ’ s Enterprise Solutions with ServiceNow ’ s Now Platform , and encompassing Service Bridge and AIOps on Cloud Infinity .

This innovative alliance is poised to set a new benchmark for enterprise service management .
Key features of the partnership include :
• Enhanced service management
• Service Bridge for seamless service requests
• Automation powers efficiency
• Cost-effective cloud solutions
By integrating Telecommunications Service Management ( TSM ) capabilities , the partnership between StarHub and ServiceNow surpasses traditional siloed solutions , enabling both enterprise and government customers to automate routine tasks on StarHub ’ s multi-cloud architecture , Cloud Infinity .
The unified approach is said to not only streamline operations but ensure compliance and enhance overall efficiency and service delivery for customers leveraging the Cloud Infinity platform .
Nikhil Eapen , Chief Executive Officer , StarHub , said : “ Embracing our DARE + transformation , this joint platform and partnership signify a monumental stride in service management excellence . Empowered by our cuttingedge Automation and AI-driven solutions , our fortified Digital Infrastructure Services are poised to revolutionise industries , empowering businesses of all sizes to optimise operations and cost .
Detlef Krause , President for Asia Pacific , ServiceNow , said : “ We are thrilled to announce our partnership with StarHub to accelerate digital transformation for organizations across Asia Pacific .
“ With the Now Platform , our aim is to provide customers with superior services to simplify their operations and modernisation process , which translates to better efficiency and higher levels of client satisfaction .”
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