CASE STUDY

& N Group , which operates P & N Bank in Western Australia and BCU Bank in New South Wales and Southeastern Queensland has implemented nCino ’ s Commercial Banking Solution to enhance operational efficiency across its business banking division .

The project was completed in just 13 weeks , thanks to a key partnership between the teams at nCino , P & N Group , and KPMG Australia as the delivery partner .

This strategic move allowed P & N Group to enhance digital capabilities in the business banking credit origination process and optimise approval procedures and reporting by leveraging data analytics and insights from the nCino platform .

With this robust and agile platform in place , P & N Group is now poised to continue scaling across Australia , while keeping a focus on customercentricity and innovation .

P & N Group ’ s business banking has continued to evolve in recent years following a successful merger of BCU and P & N Bank , making the organisation well placed to innovate , streamline its processes and create a better experience for the team and customers .

P & N Group selected nCino to enable the next stage of growth for its business banking business by further enhancing procedures , systems and workflows .

“ We sought a solution that could unite our processes and people , and we found that with nCino ,” said Jacqueline Ryan , Chief Business Banking Officer , P & N Group . “ Through our partnership , we ’ re excited to continue delivering an elevated banking experience to our customers across the three states in which we operate .”

“ We are proud to collaborate with P & N Group on its business lending transformation ,” said Zameer

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