EDITOR ’ S QUESTION
Furthermore , an organisation ’ s GenAI literacy and cultural attitude will directly affect its ability to tackle privacy and security issues , which now encompasses data access management and data localization . As employees become more literate in GenAI , they can better leverage its benefits while remaining aware of its limitations .
For every AI project , businesses can clearly define ownership and stakeholder structure . It is important to then decide which decisions can be automated and which require human input . Once that is identified , assign responsibility for all parts of the process , including AI failures . Setting clear boundaries for AI systems includes monitoring and auditing algorithms regularly to mitigate bias and ensure the models are operating as intended .
4 . What are the main benefits and challenges associated with GenAI – according to the recent SAS study ?
Based on SAS ’ global market research , GenAI adoption has been shown to improve staff experience and satisfaction ( 89 %), achieve operational cost savings ( 82 %) and raise customer retention ( 82 %).
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