CIO OPINION
As a subset of artificial intelligence focused on generating new data instances , GenAI brings several transformative benefits to process mining .
Marcello La Rosa , CEO , Apromore
The impact of GenAI on process mining
Marcello La Rosa , CEO , Apromore , offers a C-Suite perspective on driving process optimization .
In today ' s fast-paced business environment , executives face pressure to boost operational excellence and stay competitive . Generative AI ( GenAI ) stands out as a disruptive technology with the potential to transform the future of work while process mining is rapidly gaining traction for its strategic impact on Digital Transformation .
Process mining extracts actionable insights from event logs generated by enterprise systems and applications . providing a data-driven view on business processes . It highlights friction points in customer experience , deviations from intended workflows and compliance issues . reaching $ 31.52 billion by 2032 , according to Global Market Insights .
Gartner estimates that by 2026 , 25 % of global enterprises will have embraced process mining platforms as a first step to creating a digital twin for business operations , paving the way for autonomous business operations .
As a subset of artificial intelligence focused on generating new data instances , GenAI brings several transformative benefits to process mining :
1 . Process Discovery
For C-suite executives , understanding these nuances is crucial for making informed strategic decisions that drive efficiency , profitability and compliance .
Process mining is rapidly growing with the market expected to expand over 40 % in the next decade ,
GenAI helps managers to navigate the complexity of real-life processes discovered by process mining software . In processes like loan origination at a bank or order-to-cash at a manufacturer , which involve hundreds of steps and thousands of pathways , GenAI reveals hidden patterns and anomalies . By providing
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