Intelligent CIO APAC Issue 51 | Page 65

INTELLIGENT BRANDS // Cloud

My Emergency Doctor and InterSystems integrate emergency telemedicine services with hospital systems in the cloud

InterSystems HealthShare Health Connect Cloud gives medical scale-up company a fast and scalable cloud interoperability capability without a large up-front investment .

My Emergency Doctor ( MED ), Australia ’ s first telemedicine service staffed by specialist emergency doctors , has implemented InterSystems HealthShare Health Connect Cloud .

The integration is intended to quickly and cost-effectively provide systems interoperability with a major suburban hospital to support a virtual overnight supervision service by facilitating virtual board rounds between emergency department clinicians and emergency specialists ( FACEMs ) overnight .
This initiative aims to improve key performance indicators such as Transfer of Care ( ToC ) and length of stay .
Purchased as a pay-as-you-grow cloud service , HealthShare Health Connect Cloud will also provide enhanced interoperability for MED ’ s other telemedicine services in the future , with InterSystems partner Fluffy Spider Technologies providing ongoing support .
This will enable MED to serve larger and more sophisticated healthcare providers and further improve clinical productivity and patient experience .
MED has used a secure file-sharing service to integrate its electronic medical record ( EMR ) system with the systems of its clients , typically regional hospitals with 6 to 8-bed emergency departments ( EDs ).
However , supporting a new virtual board round service for a 60- bed ED at a major suburban hospital required a more efficient and streamlined approach .
“ MED is a growing company , and we needed a fast solution to meet our expanding needs ,” said Ben Rhodes , Head of Technology , MED .
“ HealthShare Health Connect Cloud offers a scalable solution with a low barrier to entry , perfectly aligning with our growth trajectory . Initially , the most important benefit was meeting the required timeline by leveraging the hospital ’ s existing HL7 capability . With HL7 interoperability we can receive more information more quickly and create a better clinical workflow . If something happens , we get the data immediately , and a nurse doesn ’ t need to check it . Now that we have completed the first HL7 integration , we can expand it to multiple customers . And we can integrate with FHIR or use the InterSystems FHIR Server to create a FHIR repository as well .”
Darren Jones , Country Manager , Australia and New Zealand , InterSystems , said : “ With our cloud interoperability solution , we are delighted to help healthcare providers , medical start-ups and scaleups like My Emergency Doctor overcome the systems integration barriers to innovative connected care solutions .
The hospital preferred to interoperate via the commonly used HL7 messaging standard .
After signing an agreement with InterSystems , MED implemented an interoperability solution using HealthShare Health Connect Cloud within two months , with future integrations expected to be even faster .
“ Without making a large up-front investment , MED can quickly and cost-effectively meet its integration challenges one at a time , leveraging the latest interoperability technology and healthcare data standards . MED is also leveraging our partner network and will collaborate with Fluffy Spider Technologies , one of the region ’ s first InterSystems partners for HealthShare Health Connect Cloud , for ongoing technical support .” p
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