Intelligent CIO APAC Issue 54 | Page 65

INTELLIGENT BRANDS // Cloud

ISG to assess Microsoft AI and cloud ecosystem providers

Upcoming ISG Provider Lens reports will evaluate providers that support enterprise use of Azure , Microsoft 365 , Copilot and other applications .

Information Services Group ( ISG ) has launched a research study examining service providers supporting enterprise use of the Microsoft cloud platform and applications suite as the software company continues its push into AI .

The study results will be published in a series of comprehensive ISG Provider Lens reports , called Microsoft AI and Cloud Ecosystem , scheduled for release in April 2025 .
The geographically focused reports will cover providers of services for the Microsoft 365 productivity platform and the Azure cloud services platform , as well as Copilot AI-powered applications provided through enterprise platforms including Dynamics 365 and Power Platform . contribute about $ 10 billion to the company ’ s annual revenue , Microsoft said in its most recent quarterly investor call .
“ Microsoft intends to be a major force in the AI ecosystem , as its investments and product rollouts over the last year indicate ,” said Aman Munglani , ISG Senior Director and Principal Analyst .
“ This will create tremendous new opportunities for providers , ISVs , system integrators and developers to support enterprise adoption of the AI-driven Microsoft Azure operating system .”
ISG has distributed surveys to 185 Microsoft service providers . Working in collaboration with ISG ’ s global advisors , the research team will produce seven quadrants representing the Microsoft platform services the typical enterprise is buying based on ISG ’ s experience working with its clients . The seven quadrants are :
• Managed Services for Azure
• Microsoft 365 Services
• Power Platform Services
• AI Services for the Microsoft Clouds
• Dynamics 365 Services
• FinOps Services
• Data Fabric on Azure
The ISG Provider Lens Quadrant research series is pitched as the only service provider evaluation of its kind to combine empirical , data-driven research and market analysis with the real-world experience and observations of ISG ' s global advisory team .
Enterprises are offered a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners , while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG ' s enterprise clients .
The research currently covers providers offering their services globally , across Europe , as well as in the US , Canada , Mexico , Brazil , Australia and Singapore / Malaysia , with additional markets to be added in the future . p
Enterprise buyers will be able to use information from the report to evaluate their current vendor relationships , potential new engagements and available offerings , while ISG advisors use the information to recommend providers to the firm ’ s buyside clients .
Microsoft has spent billions of dollars developing the infrastructure to support its AI ambitions , including its investment in OpenAI . The company has created the Azure AI cloud-based AI platform and is integrating AI into its entire product and services portfolio , including its generative AI Copilot for Microsoft 365 and Dynamics 365 . AI-related products are now on track to
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