Intelligent CIO APAC Issue 55 | Page 18

NEWS

Tech Mahindra announces integration with ServiceNow to deliver genAI-powered enterprise service management solutions

Tech Mahindra has announced integration with ServiceNow to drive enterprises into the genAI era with One E2E Platform – an end-to-end enterprise service management solution .

The platform by Tech Mahindra will enable businesses to enhance operational efficiency and competitiveness by integrating genAI capabilities into their business-critical processes and modernizing infrastructure to be future-ready . on joint go-to-market ( GTM ) strategies and accelerating digital transformation for global enterprises . The One E2E Platform will integrate advanced analytics , genAI , and automation capabilities to enable businesses to optimize their network operations .
The joint offering will strengthen enterprises ’ existing capabilities and build contextualized solutions across communications , manufacturing , BFSI and healthcare industry verticals .
The collaboration will combine Tech Mahindra ’ s global domain expertise with capabilities from the ServiceNow platform , focusing
Atul Soneja , Chief Operating Officer , Tech Mahindra , said : “ Businesses are grappling with multiple challenges in their digital transformation journey , such as technological advancements and cost reduction while improving service quality . By integrating genAI with our industry expertise , we aim to tackle these issues and enhance customer experiences through our One E2E Platform . Together with ServiceNow , we are set to redefine how enterprises thrive in the digital age .”
Erica Volini , SVP Global Partnerships and Channels , ServiceNow , said : “ Our collaboration is critical in bringing the power of AI to organizations across India . Combining Tech Mahindra ’ s deep experience in telecom and industry expertise in multiple domains , we are well-positioned to provide advanced solutions to our customers jointly .”

Nokia partners with Ishan Technologies to transform broadband connectivity in Gujarat and Maharashtra

Nokia has partnered with Ishan Technologies Private Limited , a leading internet service provider in India , to revolutionize broadband services in Gujarat and Maharashtra .

Nokia will deploy its advanced Altiplano Software-Defined Access Network ( SDAN ) solution , Broadband Network Gateway ( BNG ), Data Center Fabric and IP / MPLS transport network solutions , empowering Ishan Technologies to deliver high-speed , reliable broadband services for its retail and enterprise customers .
The upgraded network will automate routine operations like service activation and provisioning , enabling faster rollout of new services , reducing operational costs , and enhancing customer experiences . us to lead the SDAN adoption and set new benchmarks for broadband connectivity in India . Our enhanced infrastructure will benefit our 256,000 subscribers , introducing gigabit broadband services for the small and medium enterprises and corporate customers .”
Jivitesh Nayal , Head of Emerging Business for Network Infrastructure , Nokia India , said : “ Our partnership underscores Nokia ’ s commitment to driving digital transformation across India . The deployment of our advanced solutions will enable Ishan to unlock new capabilities and deliver next-generation broadband services to retail and enterprise users .” p
Ishan Technologies is undertaking this network modernization to expand its retail broadband services across key cities in Gujarat and Maharashtra . The initiative will also support the growing demand for cloud-based services and future-proof Ishan Technologies ’ network to meet the increasing bandwidth needs of its customers .
Dr . Keyur Jathal , Director and CMO at Ishan Technologies , said : “ Leveraging Nokia ’ s state-of-the-art technology and expertise allows
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