INTELLIGENT BRANDS // Cloud

Southeast Asia ’ s leading superapp leverages AWS to enhance operational efficiency across eight countries .

With AWS , Grab is pursuing a technology-led strategy to accelerate growth across its mobility , deliveries and financial services verticals , including its new digibanks , while continuing to improve its operational efficiencies and reduce IT infrastructure costs .

“ At Grab , our strategy for growth is anchored on constant innovation to outserve the needs of our users and partners ,” said Suthen Thomas Paradatheth , CTO , Grab .

As Grab looks to balance growth with cost discipline , it is using AWS Cloud to power the majority of its operations in Southeast Asia across verticals such as mobility , deliveries , and financial services and entities , including its digibanks in Indonesia , Malaysia and Singapore . By adopting AWS ’ s suite of cloud-based solutions , Grab says it has been able to gain agility and reduce operational costs .

As it looks to accelerate growth with initiatives focused on affordability , high value offerings and digital banking , AWS provides Grab with a stable and scalable infrastructure to support this rapid expansion .

With AWS , Grab was also able to build and launch digital banks in Singapore and Indonesia , as well as GX Bank in Malaysia , which was launched in under 16 months , scaling rapidly to serve close to one million customers within the first year of launch .

Jeff Johnson , managing director , ASEAN , AWS , said : " By leveraging AWS ' s unparalleled operational performance , scalability , and cuttingedge technologies , Grab is able to deliver personalized , seamless transactions to millions of users throughout the region . As the leading cloud provider , AWS is uniquely positioned to help Grab optimize its price performance , boost operational efficiency , and continually evolve its broad suite of data-powered services . We ' re excited to continue collaborating with Grab as it navigates the dynamic landscape of ecommerce and superapp development , ensuring it stays at the forefront of innovation in the digital economy .”

As one of the pioneers of AI adoption in Southeast Asia , Grab is committed to being at the forefront of exploring how the latest AI technologies can better serve and respond to the needs of its users and partners .

Grab also leverages AWS as the underlying compute infrastructure for its many AI initiatives . The superapp stores hundreds of petabytes of data and processes over 200 TB of data – the equivalent of 200,000 full-length movies – on AWS daily . This data forms the foundation of Grab ' s advanced analytics , ML and AI initiatives , with AWS powering innovations across the company ’ s services offerings .

Building on AWS ’ s compute foundations , Grab continues to develop and implement several AI-powered use cases , particularly to improve driver productivity and support merchant growth . By integrating large language models ( LLMs ) with point-of-interest data and historical customer notes , Grab has refined its last-mile guidance system for delivery partners . p

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