CASE STUDY
OneNet / Lenovo partnership: The tech
Services:
• Lenovo Premier Support
• Lenovo Warranty Upgrade
• Lenovo YourDrive YourData Service
Hardware:
• Lenovo ThinkAgile MX Certified Nodes
• Lenovo ThinkSystem SR650 V2 and V3 Servers
• Lenovo ThinkSystem DE4000H Hybrid Storage Arrays
• Lenovo ThinkSystem DE6000F All Flash Storage Arrays
Software:
• Lenovo Xclarity
• Microsoft Windows Server 2002
• Datacentre
• Microsoft Hyper-V
• VMware
credentials. Our new data centre operations are solely from 100 % renewable power and certified Toitū net carbonzero and Toitū enviromark diamond to provide further sustainability surety to our customers.”
A helping hand
Partnering with Lenovo not only gives OneNet access to the latest and greatest data centre technology, but also high-quality technical support.
Alex McDonnell, COO, OneNet, said:“ Lenovo is a leader in the data centre space, with lots of exciting new technology and new features integrated into their solutions. We also pride ourselves on being at the leading edge, so are often early adopters of new products. This sometimes comes with a few teething issues around firmware and driver updates, but Lenovo is extremely responsive in getting these things sorted.”
With Lenovo Premier Support, OneNet has access to advanced technical support 24x7x365 with a dedicated phone number and technical account managers available for escalation management.
McDonnell said:“ The technical experts work closely with us to deep dive into the issues. Lenovo Previer Support means that we can resolve any early-adopter issues and start taking advantage of the new the new
technology as quickly as possible.”
Results
Backed by Lenovo solutions and Lenovo Premier Support, OneNet can deliver high-availability, highperformance private cloud services that its customers can depend on.
“ We like the flexibility and reliability of Lenovo’ s data centre solutions, as it means we can build a resilient technology platform that meets the high expectations of our customers,” said Weston.
McDonnell confirms:“ Reliability is a huge benefit of partnering with Lenovo. One server could host multiple customers environments, so any downtime could potentially impact multiple businesses and hundreds of users. Lenovo hardware has proven to be extremely reliable over the years. Crucially, thanks to Lenovo Premier Support, we have peace of mind that help is just a phone call away if anything were to happen.”
Why Lenovo?
For OneNet, the partnership with Lenovo is about more than just technology.
“ The people and the support make the difference,” said Weston.
With Lenovo Premier Support, OneNet benefits from round-the-clock technical support, next-day on-site labor and parts prioritization and extended warranty options.
Weston said: The level of service we get from the local New Zealand team is fantastic. They always go above and beyond to ensure we get the help and support we need.” p
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