This month we lead on a Q & A with Connie Bristow- Stagg, Product Owner, Racing WA, outlining how the principal Racing Authority and State-appointed regulator of thoroughbred, harness and greyhound racing in Western Australia consolidated its 12 websites with Progress.

CIO Opinion on p44 has Steve Flavell, Co-CEO and Co-Founder, LoopUp, saying the desire for truly unified communications is transforming the telecoms industry

To Steve, today’ s telephony is anything but‘ old and boring’ with the telecoms industry in the midst of another – and perhaps its final – major transformation.

Before working with Progress, the 12 websites – along with two standalone applications – created a disjointed user experience, led to high maintenance costs and resulted in outdated, fragmented CMS

On p56, Connie talks us through the difference a merger has made.

In Talking Business on p36 Adhil Badat, Chief Operating Officer, APJ, Rackspace Technology, describes Agentic AI as a‘ powerful framework’ for APAC organisations to embrace automation both responsibly and sustainably.

In Get to Know on p79 Keir Garrett, Regional Vice President, Cloudera ANZ, tells what time in tech has taught him so far.

That’ s just a sample of what’ s inside – enjoy the read. Have an innovative month.

Make stuff happen.

As digital transformation is increasingly prevalent for Australian businesses, integrating Agentic AI technologies to improve workflows whilst also building trust and collaboration is essential, says Adhil – it’ s an approach that creates a partnership between AI and humans, working collaboratively to improve workflows and achieve lasting results.

Bill Tanner Editor

www. intelligentcio. com INTELLIGENTCIO APAC 7