FINAL WORD
Why businesses need to re-evaluate their processes before thinking about AI
Grant Wild, CEO, Wild Tech, says most business across APAC are less ready for AI than they think and offers a five-step list to check off before AI implementation should begin.
Every week, I hear from businesses excited to implement AI, automation, or some other cutting-edge technology, and the first question I always ask is: Have you taken a good, honest look at your processes first?
More often than not, the answer is... not really.
Here’ s the thing: AI doesn’ t magically fix broken processes, it just amplifies what’ s already there. If things are messy behind the scenes, AI is going to accelerate the chaos, not clean it up. If your operations aren’ t well understood, layering AI on top will only create more confusion.
That’ s why understanding your internal processes isn’ t just a‘ nice to have’, it’ s the foundation. Before you jump into AI, you need to know where you stand on the readiness scale.
Across industries like manufacturing and mid-market enterprises, businesses are moving through different readiness levels:
1. Basic Awareness – Recognising AI’ s potential but having no structured processes.
2. Operational Readiness – Eliminating inefficiencies, defining clear workflows, and integrating core systems( ERP, CRM, supply chain).
82 INTELLIGENTCIO APAC www. intelligentcio. com