FINAL WORD data, so if your data is full of gaps, errors, or inconsistencies, your AI models will be, too. Ensure your ERP, CRM, and supply chain systems are properly integrated and that your data is clean, structured, and accessible. Otherwise, AI will simply scale your existing data problems.
5. Be clear on what you want AI to do
Grant Wild, CEO, Wild Tech
3. Run workshops with your team
Many businesses approach AI with a vague goal:‘ We just want to be more efficient’, but that’ s not a strategy. AI works best when applied to specific, measurable problems, such as predicting supply chain delays, reducing material waste, improving demand forecasting, automating repetitive tasks. If you can clearly define the problem you’ re solving, then you’ re on the right path. If not, it might be worth spending a bit more time clarifying your goals first.
AI and automation don’ t replace people; they enhance what your team is already doing. But if your internal processes are inconsistent or poorly understood, adding AI will just create more confusion. Bring your teams together. Sit down with your teams. Get their input on what’ s working and what’ s not. Identify pain points. Making sure everyone is aligned is critical before introducing automation.
4. Get your data house in order
AI should never be the first step. It should be the final piece of a well-thought-out strategy. The companies that truly succeed with AI are the ones that deeply understand their own operations before implementing AI. They’ re the ones who know their business inside out and use tech to build on what’ s already working.
So, before you start the AI conversation, ask yourself: Have we done the hard work of understanding and optimising our business first?
One of biggest misconceptions that companies have is assuming that AI can‘ clean up’ their data, but it doesn’ t work that way. AI learns from your
If the answer is no, then AI is not your next step. I strongly recommend fixing your processes first and AI will make them even better. p
84 INTELLIGENTCIO APAC www. intelligentcio. com