• Reduced extended patient wait times from 12 % to 3 % by the third quarter of 2024.

Managing patient records during the COVID-19 pandemic

Having launched its own data warehouse more than 25 years ago, the Hospital Authority noticed in 2020 that it required expanded and streamlined data storage during the height of the COVID-19 pandemic.

Without data, you cannot know how a situation appears in local hospitals. Nowadays, AI can do it in the clinical process and AI is an area we are focused on now.

The Hospital Authority aimed to tackle the challenge of consolidating more than 30 terabytes of structured data and nearly 100 terabytes of unstructured data, with the critical need for the most current patient information possible. This included using the data to support hospitals within the Hong Kong region by identifying bottlenecks in the management of patient admission and discharge procedures.

Using batch processing, the statutory body can process all patient information from the previous day during nighttime and store it within its data warehouse

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