CASE STUDY
The infrastructure savings have been just as significant. By retiring VMware and streamlining its data center footprint, Aussie Broadband has achieved meaningful cost reductions across hardware, power, and software licensing.
“ At the end of the day, SUSE has helped us achieve 20-to-30 per cent efficiency on our day-to-day operations,” said O’ Shea.
To support the transformation, Aussie Broadband also adopted SUSE Consulting Services and SUSE Platinum eLearning to ensure enterprise-level support and expert guidance throughout the transformation process.
For the company’ s 650,000 residential broadband users, the benefits are already being felt.
Applications that support customer connections are now more reliable, resilient and efficient.
“ It directly impacts those end customers and translates into a more positive customer experience,” said O’ Shea.
What day-to-day difference has adoption of the SUSE platform made to Aussie Broadband?
Ben O’ Shea:“ It’ s streamlined our technology operations, enabling faster, more reliable and easier platform upgrades, which in turn minimises our risk exposure. Our engineering and development teams can now access the latest virtualisation and containerisation technologies, and everything can be deployed in hours compared to days previously. Through automation and the adoption of gitops style operations practices, we’ ve been able to improve realise significant benefits in terms of operational efficiencies and increased reliability.
Looking ahead, Aussie Broadband is continuing to expand its Kubernetes footprint, with deployments planned across more than ten facilities in five states.
The company is also exploring SUSE Telco Edge solutions to support strategic edge deployments, enhancing critical ISP workloads and AI capabilities with the SUSE AI platform to drive further innovation.
“ This is exactly the kind of transformation we love to support,” said Ben Henshall, General Manager, Australia & New Zealand, SUSE.
“ Simple, scalable and built for growth, Aussie Broadband is showing how open source can power smarter telco operations. p
And along with the risk reduction benefits I already mentioned, having a vendor validated and supported platform also mitigates the risk of using open-source software. We have confidence in the origin and lineage of the code powering our platform, and we’ re working with a vendor who understands what Aussie Broadband does and the criticality of the services that we provide. So when we run into issues that we can’ t solve inhouse, we know we’ re working with a partner that has our back.
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