FEATURE: AI INNOVATION
Zoho showcases AI innovations set to play a central role in shaping Hong Kong’ s digital-first future
Zoho unveiled Zia LLM, Zia Hubs and an enhanced CRM for Everyone platform, reaffirming its commitment to AI innovation, privacy-first SaaS solutions and a Hong Kong SaaS market projected to grow from US $ 1.32 billion in 2025 to US $ 3.24 billion by 2030.
Zoho Corporation, a global technology leader founded in India, offering a unified, privacycentric software suite designed to power every aspect of business operations, sees strong growth potential for SaaS solutions in Hong Kong’ s dynamic and digitally driven business environment.
Zoho is focused on advancing its solutions and broadening its presence to deliver greater value to businesses in Hong Kong. The company’ s annual user conference, Zoholics Hong Kong, offered a showcase of its AI innovation, enterprise offerings and growing commitment to the local market.
Hong Kong’ s SaaS growth opportunity
According to Statista, Hong Kong’ s SaaS market is projected to grow from US $ 1.32 billion in 2025 to
US $ 3.24 billion by 2030, representing a compound annual growth rate( CAGR) of 19.72 %.
This acceleration is fuelled by several key factors:
• The shift to remote work and virtual collaboration Ongoing Digital Transformation across industries
• Increasing awareness of cloud benefits among businesses and consumers
• High Internet penetration and customer preference for flexible, scalable solutions
At the same time, challenges remain in terms of regulatory frameworks and the need to differentiate against intense global competition. Still, the sector holds promise for creating significant economic value. By 2030, AI-powered solutions alone are expected to generate US $ 36.7 billion in economic benefits for Hong Kong enterprises.
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