CASE STUDY

As one of Thailand’ s leading financial institutions by assets, loans and deposits, Krungsri recognises the critical need for a unified approach to managing and governing its data assets, which are traditionally isolated across its business units. With a customer base spanning Thailand and over 19 million throughout ASEAN, Krungsri needs a robust data governance framework to help ensure data quality, security, privacy and compliance with regulatory standards as part of its Digital Transformation and growth strategy. and data quality improvement. This empowers the bank to strengthen data integrity and build greater trustworthiness throughout its operations.

“ Recognising the pivotal role of data in the banking sector, Krungsri strategically adopts these advanced data governance solutions to enhance data quality, accessibility and integrity,” said Tul Roteseree, Head of Enterprise Data and Analytics Group at Krungsri.“ With a scalable and robust governance framework underpinning our cloud-enabled, secure technology infrastructure, we are not only helping to ensure regulatory compliance and boosting operational efficiency but also driving customer-centric innovation and superior customer service to reinforce our leadership in the financial industry.”

By implementing Informatica’ s Cloud Data Governance and Catalog( CDGC) and Cloud Data Quality( CDQ), underpinned by Informatica’ s AI-powered Intelligent Data Management Cloud platform, Krungsri is laying a robust data foundation since it moved to a hybrid cloud environment with Amazon Web Services( AWS). With CDGC and CDQ, the bank is addressing critical challenges such as data discovery, metadata management

“ Krungsri’ s transformation journey demonstrates how strategic data governance, enabled through our partnership, can help large financial institutions to navigate complex data landscapes, accelerate innovation and realise meaningful operational value. With Informatica as a trusted partner, Krungsri is leading the way in making banking in Thailand truly data-driven and AI-enabled,” said Steven Seah, Vice President for Informatica ASEAN, India and Korea.

Tul Roteseree

What impact has the rollout of the Informatica solution had on Krungsri so far?

The rollout of Informatica’ s data governance at Krungsri has had several positive impacts thus far. It has improved the way data quality is managed by shifting from IT writing scripts – which was timeconsuming and difficult to standardise – to a selfservice model that standardises all data quality rules within a single repository.

Additionally, Krungsri has modernised its data catalog and dictionary, moving from Excel spreadsheets to a searchable, easy-to-maintain portal and interface. This implementation also provides the opportunity to perform data lineage, thereby enhancing the company’ s impact analysis capabilities.

How did you‘ sell’ the benefits of the Informatica solution to Krungsri employees?

We emphasised a better time-to-market by making processes more structured and organised as one of the key benefits. We also highlighted the advantage of having a single portal that integrates data catalog, data quality, data lineage and governance. Furthermore, our

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