FEATURE

Embedding AI and automation into workflows can reduce manual effort and unlock enterprise-wide efficiencies. Lee Chee Seng, Head, Professional Services, Services and Solutions Business at FUJIFILM Business Innovation Singapore, explains how organisations can modernise workflows, strengthen data foundations and operationalise AI at scale. He also shares practical advice for CIOs looking to drive smooth, impactful adoption over the next 12 months.

Many organisations want to scale AI and automation, but are held back by fragmented, document-centric processes. In your view, what does true‘ data readiness for AI’ look like inside an enterprise and how far off are most organisations today?

Data readiness for AI is ultimately about whether an organisation’ s data is structured, trusted, connected across processes and continuously improved through feedback. In practice, AIready organisations share five common traits: data is productised rather than trapped in documents; clear ownership and accountability are in place; processes are observable endto-end with data flowing consistently across systems; governance and access controls are embedded by design; and the organisation is set up to learn continuously through feedback

Lee Chee Seng, Head, Professional Services, Services and Solutions Business at FUJIFILM Business Innovation Singapore www. intelligentcio. com

INTELLIGENT CIO APAC

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