On the cover is Yuri Tessari, Volgren’ s Chief Customer Officer and Head of Strategy, who discusses how the leading bus body manufacturer implemented SugarAI’ s platform to transform its business. As Volgren’ s operations have scaled, so too has the complexity of its sales cycle and Tessari explains how the shift to a more data-driven approach has helped the business bring greater clarity and confidence to its decision-making.

Alix Pressley Head of Content APAC

The full story can be found on page 14, where we delve deeper into the implementation of the Precision Selling solution and how it brings AI-driven clarity to a sales cycle that gets more complex as the business grows, from forecasting to customer engagement.

One of the key talking points this issue comes from Fortinet. The company’ s 2026 Global Cybersecurity Skills Gap Report has given Singapore a cybersecurity reality check, surveying local IT leaders and revealing a perfect storm of talent shortages, board-level unpreparedness and rising AI-driven threats. With attackers growing more sophisticated by the month, the report is a timely reminder that technology alone won’ t close the gap without the right people and processes behind it. Read more on page 18.

Elsewhere in the magazine, we take a look at why Australian enterprises need human-led AI in their IT operations. Rob Kohler, Managing Director, Global Infrastructure Services, DXC APJ MEA, says accountability for decisions should rest firmly with experienced professionals, arguing that as AI becomes more embedded in day-to-day operations, the organisations that get the most value are those that treat it as a tool for augmentation rather than a replacement for human judgement.

Following AI Appreciation Day, held on July 16, we asked the experts about what they really think when it comes to AI in the workplace. Representatives from Glean, Precisely, Okta and BlueVoyant share their views on AI integration and adoption thus far, offering a candid look at where the technology is delivering real value and where organisations still have work to do. This can be found on page 35.

That’ s just a snippet of what’ s in store – turn the pages to discover what other interesting topics lie ahead and make sure you’ re keeping up to date with all the latest news on intelligentcio. com / apac.

We’ ll be back this time next month with more insight, expert opinion and the stories shaping technology across the region. www. intelligentcio. com

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