NEWS
AsiaPay partners with McDonald’ s Việt Nam to launch digital payment solution
AsiaPay, a leading digital payment service and technology solution provider in Asia, has announced a strategic partnership with McDonald’ s Việt Nam to roll out a new integrated online payment solution in Vietnam. The collaboration is designed to deliver a faster, more secure and frictionless transaction experience for Vietnamese consumers.
The new solution enables secure and seamless in-app payments within the McDonald’ s Vietnam mobile application for Mobile Order & Pay( MOP) and McDelivery Service Channel( MDSC), supporting Visa, Mastercard, American Express( Amex), JCB, Apple Pay, ZaloPay, ShopeePay and VNPay( VietQR) with advanced tokenisation. By combining leading international and domestic payment schemes with Vietnam’ s preferred digital payment methods, the partnership delivers greater payment flexibility, faster checkout and enhanced convenience for McDonald’ s Việt Nam customers while supporting the company’ s digital transformation initiatives.
Beyond enhancing the customer experience, AsiaPay’ s unified payment platform streamlines payment operations through automated transaction processing, integrated multi-store reconciliation, reporting and settlement, while providing analytics-driven insights to improve business efficiency and customer engagement.
“ We are delighted to partner with McDonald’ s Việt Nam to bring AsiaPay’ s proven regional payment expertise and secure technology platform to Vietnam’ s fast-growing digital economy,” said Joseph Chan, CEO of AsiaPay.“ Together, we aim to give McDonald’ s customers more choice at checkout, enhancing the digital customer experience McDonald’ s brings to customers across Vietnam.”
Yanolja cloud solution introduces AI concierge for hotel operations
Yanolja, a global travel technology company, has announced the global rollout of an AI concierge solution developed by its hospitality technology subsidiary, Yanolja Cloud Solution( YCS), following a preview programme across more than 1,000 hotels in India. The solution will expand to Thailand, the US, Malaysia and Africa.
“ As AI reshapes the hospitality industry, hotels are looking beyond automation to intelligent systems that can execute operational tasks and elevate the guest experience,” said Aeijaz Sodawala, CEO of Yanolja Cloud Solution.“ Our AI concierge brings together specialised AI agents, real-time operational data and deep hospitality expertise to simplify daily operations, empower hotel staff and deliver more seamless guest experiences.”
Hotels are increasingly adopting AI to automate repetitive operational tasks while enabling staff to focus on higher-value guest interactions. According to YCS, a typical 25-room hotel spends up to eight hours each day handling routine guest communications, including reservation inquiries, check-in and check-out requests and room service coordination.
Purpose-built for hotel operations, the AI concierge is powered by a multi-agent architecture in which eight specialised AI agents collaborate across core functions, including guest communications, reservations, check-in and check-out, housekeeping, room service, payments and upselling. Through direct integration with the YCS Property Management System( PMS), the solution accesses real-time reservation and room availability data to execute operational tasks rather than simply respond to guest inquiries.
Guests can interact with the AI concierge through WhatsApp or a web-based Guest Portal to confirm reservations, complete digital check-in, request hotel services and make payments. When human assistance is needed, conversations can be seamlessly transferred to hotel staff in real time.
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