FEATURE
CREATING REAL OPERATIONAL VALUE WITH AI
Dylan Winik, CEO of Oceania at Nayax, discusses where the greatest value of AI lies in terms of how much distance it closes between analysing data in its simplest form and making a confident decision. He argues CIOs should stop chasing AI adoption as a goal in itself and instead recognise that while AI can provide the signal, humans provide the context and make the decision.
ver the past decade, many
O organisations have become increasingly good at collecting data. Transactions, inventory, customer behaviour, equipment performance and operational activity can all be measured in extraordinary detail. But in practice, greater data visibility does not automatically make it easier to decide what to do next.
For many businesses, answering a seemingly simple question can still mean moving between dashboards, comparing reports and manually piecing together information before anyone can understand what has changed and why.
That’ s where some of the most practical applications of AI are beginning to emerge. Rather than asking how much AI an organisation
Dylan Winik, CEO of Oceania at Nayax www. intelligentcio. com
INTELLIGENT CIO APAC
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