EDITOR ’ S QUESTION
TOM CORNELL , THE HEAD OF ASSESSMENTS ( APAC )
AT HIREVUE
The silver bullet for workplace productivity is undoubtedly automation . In fact , teams that automate tedious tasks like data entry and day-to-day admin have the ability to innovate in ways their peers don ’ t . Time is power , and by redirecting your team ’ s time away from tasks that can easily be automated by computers , you will see a natural increase in out-of-the-box thinking and with it , productivity .
A workforce that can fully focus on the job they applied to do , rather than getting bogged down in laborious tasks , is also a happy one .
Far from the common misconception that robots will one day take over our jobs , less than 5 % of all roles consist of activities that are fully automatable . 60 % of roles however do have an automation potential of around 30 %, and it ’ s this figure that businesses need to aspire to in order to reach maximum productivity potential .
A workforce that can fully focus on the job they applied to do , rather than getting bogged down in laborious tasks , is also a happy one . This is particularly true of the newest generation entering the workforce which has grown up on technology and incorporates it into nearly every aspect of their daily lives . Gen Zs are conditioned to expect a fast , self-driven , mobile-first digital experience both in their personal and professional lives .
For a demographic that welcomes asynchronous communication , prefers engaging chatbots and receiving text reminders , you can guarantee that automation will not only be well received by Gen Zs , but they will find ways to make it more efficient , more convenient for them , and in turn , increase productivity across the company at every level .
interviews or reviewing piles of CVs and cover letters . Instead , this added layer of automation is allowing them to focus on more meaningful work – making human connections and strategic hiring decisions .
Another way to bolster productivity is by working closely with the freelance economy . Australia has borne witness to a freelancing boom , with Australian outsourcing platform Airtasker recording a 24.8 % increase in finance and business tasks over the past 18 months , along with a massive 48 % increase in general business and administration tasks overall .
By leveraging freelancers as an extension of their teams , businesses can enjoy numerous benefits such as a fluid workforce that is adaptive to change , wider access to specialist talent , cost savings , and critically , an increase in productivity prompted by a freelancer ’ s key traits ; hyper-specialization and accountability .
Just as employees require automation in their roles , so too do the recruiters that get them there in the first place . Through the use of conversational AI , asynchronous comms and video interviews , recruiters are no longer spending their days scheduling tasks and
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