FEATURE : SOFTWARE
YOU ’ VE GOT THE ABILITY TO CONFIGURE ANY PACKET TO AUTO-SUBMIT , AUTO-APPROVE AND EDIT CERTAIN FIELDS , WHICH WE FIND REALLY USEFUL .
This also meant that the university incurred staffing and budgetary issues and looked for a solution which could reduce the amount of working hours spent on reporting through the TCSI portal in a cleaner and efficient way and that at the same time would positively change its business processes .
Tribal , along with its customers , worked to develop the SMS agnostic submissions solution alongside other higher education and VET providers as a part of the Australian Government TCSI working group since its inception in 2018 .
Prior to rolling out Tribal Submissions , ECU submitted student data quarterly and the process was quite manual . It would generate a sequence of files , set the jobs to run , check it the next day and if there was a problem in the data , one of the teams would have to find what the problem was , fix the problem and then batch the jobs again to run the next night , Baroni comments : “ If that one job fell over , it would cause the rest to fail .”
Peter Corbett , Director of Student Administration at ECU , said : “ TCSI was a massive change in the way that we had to report to the government . The mechanism changed entirely . It became near real-time reporting and the volume of the data that we had to supply has increased markedly .”
During this time ECU , like other higher educational institutions , was hit with the COVID-19 pandemic .
As one of the members of the Callista Group , ECU was part of the working group to develop the Tribal Submissions solution . It was one of the very few providers that went out of safe mode early and is compliant to the government ’ s reporting requirements .
The Tribal Submissions solution delivers critical student data directly into the federal government ’ s TCSI B2G API suite through an intuitive user interface to reduce risk and streamline submissions . The native cloudbased , multi-tenanted SaaS solution stages and collates real-time data and can be integrated with any Student Management System ( SMS ).
Tribal ’ s reporting solution streamlined the way ECU reported to the government .
“ You ’ ve got the ability to configure any packet to autosubmit , auto-approve and edit certain fields , which we find really useful ,” said Baroni .
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